Frequently Asked
Questions
Everything you were going to ask us anyway.
Are these snacks good for my heart and cholesterol levels?
Yes! Our snacks contain 0mg cholesterol, making them a heart-friendly choice if you're watching your lipid intake.
How many calories are in a serving, and will it ruin my diet?
Each 30g serving has a moderate 130 calories — about the same as half an apple or a small handful of nuts — so you get a satisfying crunch without blowing your daily energy budget.
Are these snacks high in sodium or salt?
Not at all. Sodium runs just 5–10mg per serving, so you get a savory snack without the bloating or water retention that comes with typical salty chips.
Do they contain a good amount of dietary fiber?
Absolutely. Our Shiitake Mushroom Chips pack 6g of dietary fiber per serving — 21% of your daily value — which supports digestion, keeps you fuller longer, and helps stabilize blood sugar.
Does it contain trans fat or added preservatives?
No trans fat, and no artificial preservatives. The long shelf life comes from the vacuum-frying process itself, not from additives.
How are these chips made compared to regular potato chips?
Regular fried snacks cook at around 392°F and soak up 35–45% oil, which is why they turn dark, lose their shape, and go stale fast. Mr. Mushroom uses a Low-Temperature Vacuum-Extraction process instead — under 185°F — locking in just 5–12% oil while preserving the natural nutrients, color, and flavor.
Can these dried mushroom chips actually taste like fresh mushrooms?
Yes! Our vacuum technology locks in the original taste so effectively that a chip will actually rehydrate back into a fresh mushroom in just seconds when soaked in warm water — that's how little the process changes the real ingredient.
Are there any hidden chemicals, artificial preservatives, or animal products?
No. True to our mission of connecting people with nature, our snacks are vegan, Non-GMO, gluten-free, all-natural, and contain no added MSG or artificial additives.
Is it vegan?
Yes — every flavor is 100% plant-based and Vegan certified.
Is it gluten-free and Non-GMO?
Yes to both. We're Gluten-Free and GMO-Free certified, along with Halal, HACCP, and BRC Global Standards.
What are the ingredients?
Shiitake Mushroom: Shiitake Mushroom, Maltose, Sustainable Palm Oil.
Snap Pea: Snap Pea, Maltose, Sustainable Palm Oil, Sea Salt.
Does it contain any common allergens (nuts, soy, dairy)?
[ADD: confirm allergen statement here — e.g. "Made in a facility that also processes X" or "No common allergens present."]
What does it taste like?
Since we vacuum-fry instead of deep-fry, the chips keep the actual shape, color, and flavor of the vegetable or mushroom — light and crisp, not greasy, with a satisfying crunch closer to the real ingredient than a typical chip.
How should I store it, and do I need to refrigerate?
No refrigeration needed — just keep the bag sealed in a cool, dry place. Shelf life is 12–18 months unopened.
Do you offer wholesale or bulk orders?
Yes, we do. Please contact us.
Do you ship internationally?
We currently only ship domestically within the U.S. If you're an international customer, please get in touch with us at deliverfresh1217@gmail.com and we'll see what we can do.
How long will it take for my order to arrive?
All in-stock snacks ship within 1–5 business days. You'll get an email confirming your order, and a follow-up email once it ships. If you don't receive either of these emails, please contact us at deliverfresh1217@gmail.com.
What's your return and refund policy?
Please contact us if you'd like to file a return or refund request — our team will be happy to help you sort it out.