— Not Loving It? —

We want you to actually enjoy your snacks. If something's not right with your order, here's how returns and refunds work.

How to Start a Return

If something isn't right with your order, please file a return or refund request and we'll work with you to process it.

  • Email us at support@shopmrmushroom.com with your order number
  • Let us know what's wrong and whether you'd like a replacement or a refund
  • We'll get back to you with next steps
Damaged, Wrong, or Missing Items

If your order arrives damaged, incorrect, or incomplete, contact us at support@shopmrmushroom.com within 7 days of delivery with a photo of the issue, and we'll work with you to make it right.

Refunds

Once your return is received and inspected (if applicable), we'll notify you of the approval status of your refund. If approved, you'll be automatically refunded to your original payment method within 5–10 business days.

Exceptions

Opened items can't be returned unless there's a quality issue. If you're not sure whether your situation qualifies, just reach out — we'd rather talk it through than have you stuck with a snack you're unhappy with.

Need to start a return? Contact us at support@shopmrmushroom.com and our team will help you sort it out.